Warranty & Support
At IWILL , we are committed to providing top-quality support for all our products. Every product purchased from us comes with a 3-year warranty from the date of delivery, covering non-artificial damages. During this warranty period, we offer free repair services , though any necessary replacement parts may incur an additional charge.
Warranty Exclusions
Please note that the following conditions are not covered under our free warranty service:
- Expired Warranty : The product exceeds the 3-year warranty period.
- Improper Usage : Any damages resulting from improper use, such as incorrect installation, unauthorized modifications, or misuse.
- Environmental Conditions : Storage or use in abnormal conditions like excessive humidity, high temperatures, or direct exposure to sunlight.
- Force Majeure : Damages caused by uncontrollable events such as natural disasters, earthquakes, floods, fires, lightning strikes, etc.